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Red Globe Press
Bloomsbury announces the acquisition of Red Globe Press from Springer Nature Group. Find out more

People Skills (5th Edition)

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Publisher:

Red Globe Press

Pages: 328
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Sample chapter

AVAILABLE FORMATS

Paperback - 9781352012248

05 March 2021

$44.99

Ebook - 9781352012255

06 March 2021

$35.99

All prices are shown excluding Tax

We regret that at present you cannot buy books direct from the website. This is while Red Globe Press books move to Bloomsbury’s website and warehouse, following the acquisition. RGP titles will be available on bloomsbury.com from early fall.

Please purchase from your local or preferred online bookshop.

For exam copies, please email askacademic@bloomsbury.com with course details (course name, level, module, no. of students, start date) and your academic address.

This popular textbook provides an up-to-date guide to the knowledge and skills required for working successfully with people. The book is divided into three key areas of people skills development. Part 1 highlights the...

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This popular textbook provides an up-to-date guide to the knowledge and skills required for working successfully with people. The book is divided into three key areas of people skills development. Part 1 highlights the importance of personal effectiveness; Part 2 explores core interaction skills including verbal, nonverbal and written; and Part 3 outlines the skills of intervention. Packed with engaging features, each chapter includes practice focus boxes that help connect theory with real-life practice, and exercises that stimulate and challenge the reader.

Whether you're a social worker, nurse, youth worker, a manager or supervisor, or in any role that involves working with people and their problems, this book will help you to develop your skills and improve your effectiveness.

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  • Stimulating exercises and practice focus boxes that help connect theory with real life practice
  • Clear and accessible writing style the author is renowned for
  • An interdisciplinary text that can be used across social working, nursing and other health professions

  • Self-development exercises and further resources at the end of each chapter to help students consolidate learning
Introduction
Part I: Personal effectiveness
1. Self-awareness
2. Time management
3. Stress management
4. Information management
5. Assertiveness
6. Beating the bully
7. Using supervision
8. Being creative
9. Continuous professional development
10. Being realistic and resilient
Part II: Interaction skills
11. Valuing diversity
12. Verbal communication
13. Nonverbal communication
14. Written communication
15. Interviewing
16. Influencing skills
17. Leadership
18. Handling feelings
19. Managing conflict
20. Multidisciplinary working
Part III: Intervention skills
21. Anti-discriminatory practice
22. Being systematic
23. Assessment
24. Planning
25. Decision making
26. Managing risk
27. Review and evaluation
28. Ending
29. Responding to trauma: promoting healing and recovery
30. Reflective practice
Conclusion.
The fifth edition of People Skills builds on the success of the earlier volumes, and contributes substantial insights into our understanding of working with people within social work practice. This new edition is grounded in pertinent research and practice knowledge. The book is highly relevant to both social work professionals and social work students operating within contemporary social work practice. – Mairie Cregan, University College Cork, Ireland
Thompson’s People Skills offers a comprehensive introductory text relevant to anyone working with other people, whether in the capacity of practitioner, educator or manager. The book is accessible, easy to read and simple exercises support the enhancement of practice. – Clare Stone, University of Central Lancashire, UK
This 25th anniversary edition cannot be recommended highly enough. It is comprehensive, well written and easily accessible - balancing theoretical insights with many practical insights. People Skills is an invaluable textbook for a multitude of contexts. An important theme is that of ‘noticing’ - noticing our own attitudes and behaviour; how we interact with others; and how we intervene. In doing so, we can shape our people skills to ensure a professional, thoughtful, and inclusive approach. Thompson illuminates the theories, skills, and practice knowledge to guide the way. – Louise Sheridan, University of Glasgow, UK
I love this new edition of People Skills by Neil Thompson. It is the best example out there of one text providing enough of everything. You don’t need high level academic skills or prior knowledge to engage with this text; it is accessible and firmly located in practice. The themes it addresses are wholly appropriate for a range of programmes in the broader health, social care and helping professions. Every chapter enhances the practitioner’s toolbox while also signposting relevant theory models and further, deeper reading - both in the text and a detailed, chapter-based bibliography. Neil, I salute you and will be recommending this to all my youth workers in training at University of Derby! – Tim Howell, University of Derby, UK
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Dr Neil Thompson is an independent writer, educator and adviser with over 40 years’ experience of helping people tackle their problems and fulfil their potential. Formerly a university professor, he is currently involved in developing a range of online learning resources and managing the humansolutions portal (www.humansolutions.org.uk). His website and blog are at: www.NeilThompson.info.

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Dr Neil Thompson is an independent writer, educator and adviser with over 40 years’ experience of helping people tackle their problems and fulfil their potential. Formerly a university professor, he is currently involved in developing a range of online learning resources and managing the humansolutions portal (www.humansolutions.org.uk). His website and blog are at: www.NeilThompson.info.

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