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Red Globe Press
Bloomsbury announces the acquisition of Red Globe Press from Springer Nature Group. Find out more

Communication Skills for Effective Management

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Publisher:

Red Globe Press

Pages: 450
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Sample chapter

AVAILABLE FORMATS

Paperback - 9780333965757

19 January 2004

$75.99

Ebook - 9781403938930

14 March 2017

Ebook - 9780230563179

02 February 2004

$49.99

Ebook - 9781137167958

02 February 2004

$59.99

All prices are shown excluding Tax

We regret that at present you cannot buy books direct from the website. This is while Red Globe Press books move to Bloomsbury’s website and warehouse, following the acquisition. RGP titles will be available on bloomsbury.com from early fall.

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For exam copies, please email askacademic@bloomsbury.com with course details (course name, level, module, no. of students, start date) and your academic address.

It is now widely recognized that communication is at the very heart of effective management. There is therefore an ever-expanding demand for valid and generalizable information on how best to relate to people in...

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It is now widely recognized that communication is at the very heart of effective management. There is therefore an ever-expanding demand for valid and generalizable information on how best to relate to people in organizational contexts. Communication Skills for Effective Management meets this demand. It demonstrates how, for managers to be successful, they need to employ a range of key communication skills, styles and strategies. The contents are based upon the authors' considerable experiences of researching, teaching and consulting in a range of private and public sector organisations. From their academic and real-world involvement they have identified the core skills of effective management, presented in an academically rigorous yet student-friendly way, the reader is encouraged to interact with the material covered. Each chapter contains a series of boxed text, diagrams, tables and illustrations which summarise core points. Exercises are also provided to enable managers to put the material reviewed into practice. All of this is underpinned and supported by a firm foundation of research findings. This will be an excellent text for undergraduate business and management students studying business communication and MBA students. Practising managers will also find this book to be an invaluable resource.

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Provides students and managers with tools to help them communicate effectively with people in any organizational setting
Research based, it uses solid academic research to substantiate recommended courses of action
Contains a blend of theory and practice, using case studies and lively examples to bring the theory alive
Applicable to any organizational setting

Introduction: The World of the Communicative Manager
It's Not What You Say: Communicating Non-verbally.- They Could Be Persuaded: Using Your Managerial Influence.- Let's Get Together: Teams at Word
Steering The Way: Leading Meetings That Work.- That Silver-tongued Devil: Making Presentations Matter
We Can Work It Out: Negotiating and Bargaining.- Will They Buy It?: Why Managers Must be Able to Sell.- Calling All Organisations: The Business of the Telephone.- Writing Matters: How to Create the Right Impression.- Tell It Like It Is: Communicating Assertively.- What's Your Problem: Helping in the Workplace.- The War For Talent: Selection Skills for Busy Managers.- Feedback Time: Performance Appraisal and Management.- Following The Correct Path: The Guiding Lights of Ethics and Audits.- Index.
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OWEN HARGIE is Professor of Communication in the School Communication at the University of Ulster and Adjunct Professor at the Norwegian University of Science and Technology.

DAVID DICKSON is Senior Lecturer in Communication at the University of Ulster.

DENNIS TOURISH is Professor of Communication at Aberdeen Business School, Robert Gordon University, UK

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OWEN HARGIE is Professor of Communication in the School Communication at the University of Ulster and Adjunct Professor at the Norwegian University of Science and Technology.

DAVID DICKSON is Senior Lecturer in Communication at the University of Ulster.

DENNIS TOURISH is Professor of Communication at Aberdeen Business School, Robert Gordon University, UK

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